Responsibilities and Duties:

• Develop and sustain solid relationships with key clients that bring in the most revenue for the company.
• Address and resolve key clients’ complaints and provide timely and effective customer care and after sales service.
• Act as the main point of contact between key clients and internal teams.
• Maintain and develop relationships with the corporate & government sector.
• Focus on Small and mid-size enterprises.
• Work against targeted sales goals to source potential new revenue opportunities.
• Understand customers' businesses and requirements.
• Prepare reports and statistics for the development of sales.
• Reviewing sales performance and aiming to meet or exceed targets.
• Negotiating the terms of an agreement and closing sales.
• Brand awareness to the trade/market of Jazeera Airways products & services.
• Gather market and competitor information and provide management with the relevant intelligence.
• Represent the organization at trade exhibitions & events.

Requirements and Qualifications:

• Bachelor's Degree in Business Administration, Sales, or related field.
• 5 - 7 years of in-depth experience in key account management in UAE preferably with an Airline.
• Native Arabic speaker.
• Relationship Management
• The ability to handle multiple client accounts.
• Strong negotiation and leadership skills.
• Exceptional customer service skills.